6 posts
Most "train ChatGPT on your data" projects are actually RAG projects. Here is how retrieval-augmented generation works, how to build a reliable chatbot on your own documents and what to avoid.
AI Engineering 5 min read
Most e-commerce support tickets are about the same few things - where is my order, how do I return this, does this fit. Here is how to automate those with AI while keeping customers happy.
AI for Business 5 min read
Evaluate routing, retrieval, fallback, validation, and handoff together, then use diagnostic checks to explain where failures originate.
AI Engineering 3 min read
Keep language, market, currency, and policy scope separate so a multilingual assistant retrieves and communicates the right information.
AI Engineering 3 min read
Separate fluent generation from evidence checks for prices, product identifiers, links, and policy claims before releasing an AI response.
AI Engineering 3 min read
A retrieval system needs evidence for answering and a deliberate path for missing evidence. Negative cases make that boundary measurable.
AI Engineering 3 min read
